Hotpoint HDA 467 HelpforYou by Phone, WarrantyProtection, ConvenientService, ServiceContracts

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Our Consumer Servicesare designedwith your needs and wants in mind.

WarrantyProtection

Beforeyour newappliance left the factory, it went through rigoroustests to detect manufacturing defects.

ConvenientService

Whether your appliance is in or out of warranty, you’re just a phone call away from our nationwide network of Factory Trained Serviceprofessionals.

Simplycall our Hotpoint serviceorganization. Look in the White or YellowPages of your telephone directory for

HOTPOINT FACTORYSERVICE, GENERAL ELECTRIC-HOTPOINT FACTORYSERVICE or

HOTPOINT CUSTOMERCARE@SERVICE.

Servicecan normallybe scheduledat your convenience and the technician drivesa fully-stockedparts service truck so that, in most cases, the repair can be completed in one visit.

We’reproud of our serviceand want you to be pleased, but if for some reason you are not happy with the service you receive,here are three steps to follow for further heip.

And you have a written warranty to protect you. Seethe warranty on the back page of this book for details.

FIRST, contact the people who servicedyour appliance. Explain whyyou are not pleased. In most cases, this will solvethe problem.

NEXT, if you are still not pleased writeall the details —includingyour phone number to:

Manager, Consumer Relations Hotpoint

Appliance Park Louisville,Kentucky40225

FINALLY,if your problem is still not resolved, write:

Major Appliance Consumer Action Panel 20 North Wacker Drive

Chicago, Illinois 60606

ServiceContracts

For trouble-freeservicebeyond the writtenwarrantyperiod.

If you prefer to budget your repair expenditures instead of being surprised by them, Hotpoint offers servicecontracts for varyinglengths of time on all Hotpoint major appliances. With a contract, we’llkeep your appliance in good operating condition during the contract period at no additional charge.

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Servicecontracts let you pay today’s pricesfor servicea month, a year, or severalyears from now. And, you’ll receiveservicefrom Hotpoint trained servicetechniciansusing only genuine Hotpoint parts. If you have any questions about ServiceContracts, call TOLL-FREE 800.626.2224.(In Kentucky,call 800.292.2057.)

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TheQuickFix” System

Youcan savemoneyand time by doing it yourself.

For do-it-yourselferswho would prefer to fix Hotpoint major appliances themselves. . .

Hotpoint offers an industry first, the Quick Fix@System.

HelpforYou by Phone

Should you need help in the selectionand purchase of new appliances, or have questions about the operation of the Hotpoint appliances you now own—or have anyother questions about Hotpoint consumer products or services, you are only a TOLL-FREEcall away.

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The GE AnswerCentdF

800.626.2000

Aprogram for do-it-yourselfappliance repair, the system includesstep-by-steprepairmanualsfor refrigerators, most non-microwaveelectric ranges, dishwashers,and standard and large capacity washersand dryers, plus specially packagedreplacementparts,and technicalhelp witha toll-free800 numbec

The GE Answer CenterTMconsumer information serviceis open 24 hours a day, sevendays a week.

Our staff of experts stands ready to assist you anytime.

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