T
.——-
-IOurConsumer Servicesaredesigned withyour needsand wants in mind,
—
warrantyProtection
Beforeyournew applianceleftthe factory, it went And you haveawritten warranty toprotect you. Seethe
throughrigoroustests to detect manufacturing defects. warrantyon the back page of this book for details.
Convenientservice
Whetheryour applianceis inor out of warranty, you’re
justaphone call away fromour nationwide networkof
FactoryTrainedServiceprofessionals.
Simplycallour Hotpoint serviceorganization. Look in
theWhite orYellowPagesof your telephonedirectory for
HOTPOINTFACTORYSERVICE, GENERAL
ELECTRIC-HOTPOINTFACTORYSERVICE or
HOTPOINTCUSTOMER CARE”SERVICE.
Servicecannormallybe scheduledat your convenience
andthe techniciandrives afully-stockedpartsservice
truckso that, inmost cases;the repaircan be completed
inone visit.
We’reproudof our serviceandwant you to be pleased,
butif for some reasonyouare not happy with theservice
youreceive,here arethree stepsto follow forfurther help.
FIRST,contact the peoplewho servicedyourappliance.
Explainwhyyou arenot pleased. In most cases, thiswill
solvethe problem.
NEXT,if youare still not pleased writeallthe details
—includingyourphone numberto:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY,ifyour problemisstill not resolved,write:
MajorAppliance ConsumerActionPanel
20North WackerDrive
Chicago,Illinois60606

ServiceContracts

For trouble-free service beyond
thewritten warranty period.
Ifyou preferto budget yourrepair expenditures
insteadof beingsurprised bythem, Hotpoint
offersservicecontracts for varyinglengths of
timeon all Hotpoint major appliances. Witha
contract, we’llkeepyour appliance ingood
operatingconditionduring the contract period
atno additional charge.
Servicecontractslet you paytoday’s pricesfor
serviceamonth, ayear,or severalyears from
now.And, you’llreceiveservicefrom Hotpoint
trainedservicetechnicians usingonlygenuine
Hotpointparts. If you have anyquestions about
ServiceContracts, callTOLL-FREE
800.626.2224.(InKentucky,call800.292.2057.)

TheQuickFh” system 4

R
.,
,....
Youcan savemoneyand time r
bydoing it yoursel~.
Fordo-it-yourselfcrswho would preferto fix
Hotpointmajor appliances themselves.. .
Hotpointoffers an industry first, the Quick ‘
Fix”System. r
f
Aprogramfor do-it-yourselfappliance repair,
thesystem includesstep-by-steprepairmanuals
forrefrigerators, most non-microwaveelectric
ranges,dishwashers,and standard and large
capacitywashersand dryers, plus specially
rpackagedreplacementparts,andtechnical help
withato[l:free800numbe~

HelpforYouby Phone -—.

Shouldyouneed help inthe selection and TheGE AnswerCenterTMconsumer
purchaseof newappliances, or have questions informationserviceis open 24 hoursaday,
aboutthe operation of theHotpoint appliances seven daysaweek.
younow own—orhaveanyother questions Our staff of experts standsready toassist you
aboutHotpoint consumer productsor services, ~
-TheGE AnswerCent/# anytime.
youare only aTOLL-FREEcallaway. 800.626.2000

—-“

15