Hotpoint HDA797K, HUA787K warranty Problem, Possible Cause And Remedy

PROBLEM	POSSIBLE CAUSE AND REMEDY
DETERGENT CUP	Cycle Indicator dial must be in OFF position for cup to latch properly. If you unlatch
WON’T LA~H	the door and open it to dry your dishes, the Cycle Indicator does not advance to OFF
AFTER ADDING	by itself.
DETERGENT
SP~S AND FILMING	Spotting can be caused by all these things:
ON GLASSES AND	● Extremely hard water. (See page 6.)
FLATWARE
	● Low inlet water temperature. (To test, see page 6.)
	● Overloading the dishwasher.
	● Improper loading. (See pages 8 and 9.)
	● Old or damp powder detergent.
	● Phosphate level in detergent too low. (See page 6.)
	● Too little detergent. (See page 6.)
	Due to varying local water conditions and personal preferences, try several brands
	of detergents to find one that gives the best results for you, A liquid dishwashing
	detergent may help reduce filming.
	To remove severe spok and film from glassware:
	1. Remove all metal utensils from the dishwasher.
	2. Do not add detergent.
	3. Select POTS& PANS cycle.
	4. Start the dishwasher and allow to run for 15 to 20 minutes. The dishwasher
	will now be in the main wash.
	5. Then open the door and pour 2 cups (500ml) of white vinegar into the bottom
	of the dishwasher.
	6. Close the door and allow to complete the cycle.
	If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60ml) of citric
	acid crystals instead of vinegar. (Most drug stores carry citric acid crystals. If yours
	doesn’t, call Hotpoint Factory Service.)
	Using a vinegar or citric acid crystal rinse more than twice a month? Consider a home
	water softener.
CLOUDINESS ON	If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is “etching:’
GLASSWARE	The film cannot be removed.
	It can be prevented: Use less detergent if you have soft water. Wash glassware in the
	shortest cycle that will get them clean.
	Water temperature entering dishwasher exceeds 150°F.
YELLOW OR BROWN	Tea or coffee can stain cups. Remove the stains by hand, using a solution of 1/2 cup
FILM	bleach and 3 cups warm water.
	An overall yellow or brown film on dishes or glassware can be caused by iron deposits
	in water. A special filter in the water supply line is the only way to correct this
	problem. Your water softener company can tell you about the filter.
	Yellow film on sterling silver results when you wash copper utensils in the same load.
	Silver polish will usually remove this stain.
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