Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance (see Assistance).
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Malfunction: | Possible causes / Solutions: |
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The dishwasher does not start. | • | The plug has not been inserted into the electrical socket properly, or |
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| there is no power in the house . |
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| • The dishwasher doo r has not been shut properly . |
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| • A dela yed start has been program m ed (see Start - up and use ) . |
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No w ater drains out from the | • The dishwasher cycle has not yet f inished . |
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dishw asher . | • The water outlet hos e is bent ( see Ins tallation ) . |
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| • The d rain duct is blocked . |
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| • The filter is clogged up wit h food residues . |
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The dishw asher makes | • The dishes are rattling against eac h other or against the sprayer arm s . |
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excessive noise . |
| • | An excessive am ount of foam has been produced: the detergent has not |
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| been m easured out correctly or it is not suitable for use in dishwashers |
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| (see Start - up and use) . |
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The dishes and glass es are | • | The le vel of the refined salt is low or the dosage setting is not s uited to |
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covered in a w hite fi lm or |
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| the hardness of the water ( see Rinse aid and salt) . |
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limescale deposits . | • The lid on the salt dispens er is not c losed properly . |
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| • The ri nse aid has be en used up or the dosage is too low. |
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| • The crockery is m ade from non - stick m aterial . |
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The dishes and glass es are | • |
| The ri nse aid dosage is too high . |
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streaked or have a b luish tinge . |
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The cro cker y has no t been | • A was h cycle without a drying programm e has been selected . |
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dried p roperl y. | • | The ri nse aid has be en used up or the dosage is too low ( see Rinse aid |
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| and salt) . |
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| • The ri nse aid dispenser setting is not high enough . |
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The dishes are no t clean . | • The rac ks are overloaded (s ee Loa ding the racks ) . |
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| • The crockery has not been arranged well . |
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| • The sprayer arm s cannot m ove freely . |
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| The wash cycle is too gentle (see W ash cycles) . |
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| • | An excessive am ount of foam has been produced: the detergent has not |
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| been m easured out correctly or it is not suitable for use in dishwashers |
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| (see St art- up and use) . |
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| • The lid on the rinse ai d compartm ent has not been shut correctly . |
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| • The filter is dirty or blocked (see Ca re and m aintenance) . |
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| • The refined salt level is low (see Rinse aid and s alt) . |
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The dishw asher does not take | • There is no water in the m ains supply . |
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an y w ater in/Tap shu t - o ff alarm . | • |
| The water inlet hose is bent ( see Ins tallation ) . |
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(several short beeps are emitted) | • Turn on the tap and the appliance will start after a few m inutes . |
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(The ON/OFF indicator light flashes and | • | The appliance lock has been activat ed because no ac tion was taken |
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the display shows |
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| when th e beeps sounded . Switch of f the m achine using t he ON/O FF |
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| button, turn on the tap and switch the m achine back on after 20 |
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| seconds by pressing t he sam e button . Re - program m e the m achine and |
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| restart the wash cycle . |
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W ater i ntake solenoi d valve | • Switc h off the appl iance by pressing the ON/OFF butt on and s wit ch it |
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malfun ction alarm |
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| back on after one m inute . If the alarm continues, s hut off the wat er tap |
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(The ON/OFF indicator light flashes and |
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| to elim inate the risk of flooding, rem ove the plug from the electric al |
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the display shows |
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| socket and contact Assistance . |
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W ater i nlet hose alarm/W ater | • | Switch off the appliance by pressing the O N/OFF button . Shut off the |
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inlet fil ter block ed . |
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| water tap to elim inate the risk of flooding and rem ove the plug from the |
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(the ON/OFF indicator light flashes and |
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| electric al socket . |
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| Make sure the water inlet filt er has not becom e blocked by various |
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the display shows |
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| im purities . (see “Care and maintena nce ” chapter) . |
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