If Something Goes Wrong

Before You Call For Service

Problem

Possible Cause

What to Do

 

Oven will not

A fuse in your home

Replace fuse or reset circuit breaker.

start

may be blown or the

 

 

circuit breaker tripped.

 

 

Power surge.

Unplug the microwave oven, then plug

 

 

it back in.

 

Plug not fully inserted

Make sure the 3-prong plug on the

 

into wall outlet.

oven is fully inserted into wall outlet.

 

Door not securely closed.

Open the door and close securely.

 

 

 

Floor of the oven is

The cooktop light is

This is normal.

warm, even when

located below the oven

 

the oven has not

floor. When the light

 

been used

is on, the heat it

 

 

produces may make the

 

 

oven floor get warm.

 

 

 

 

“LOC” appears

The control has been

Press and hold CLEAR/OFF for

on display

locked.

about 3 seconds to unlock the control.

 

 

 

Vent fan will not

The vent fan

The vent fan cannot be turned off

turn off

automatically turns on

while the microwave is operating.

 

to cool internal parts

This is normal. Wait for the microwave

 

while the microwave

to turn off and the fan will either go

 

is on.

off automatically or you will need to

 

 

turn it off by pressing the Vent Fan

 

 

pad after the microwave is off.

 

 

 

“BAD PROBE”

The probe has not been

Insert the probe properly into the

appears on display

completely inserted into

oven wall outlet.

 

the oven wall outlet.

 

 

The probe is defective.

Replace the probe.

 

 

 

“PLEASE INSERT

Probe has been

Insert the probe properly into the

PROBE“ appears

forgotten or not

oven wall outlet.

on display

inserted properly.

 

“SENSOR ERROR”

When using a Sensor

Do not open door until steam is

appears on display

feature, the door was

sensed and time is shown counting

 

opened before steam

down on display.

 

could be detected.

 

 

Steam was not detected

Use Time Cook to heat for more time.

 

in maximum amount

 

 

of time.

 

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Hotpoint RVM1635 owner manual If Something Goes Wrong, Before You Call For Service, Problem Possible Cause What to Do