Troubleshooting
One day your dryer seems not to be working. Before you call your Service Centre (see Service), go through the
GB | following troubleshooting suggestions: |
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Problem:
The tumble dryer won’t start.
Drying cycle will not begin.
Its taking a long time to dry.
Empty water message is displayed but the dryer has only been running for a short period.
Empty water message is displayed and the water container is not full.
Programme finishes and clothes are damper than expected.
The display shows a fault code F followed by one or two numbers.
The display briefly shows DEMO ON every 6 seconds.
The lights on the dryer control panel are off although the dryer is switched on.
Possible causes / Solution:
●The plug is not plugged into the socket, or not making contact.
●There has been a power failure.
●The fuse has blown. Try to plug another appliance into the socket.
●You are using an extension cord? Try to plug the dryer’s power cord directly into the socket.
●The door is not closed securely?
●The programme has not been set properly (see Start and Programmes).
●The Start/Pause button has not been pressed (see Start and Programmes).
●You have set a delayed time (see Start and Programmes).
●The filter has not been cleaned (see Maintenance).
●The water container needs emptying? The empty water message is displayed? (see Maintenance).
●The heat pump filter needs cleaning? (see Maintenance).
●The temperature setting is not ideal for the type of fabric you are drying (see Start and Programmes, and see Laundry).
●The correct drying time has not been selected for the load (see Laundry).
●The air intake grille is obstructed (see Installation, and see Maintenance).
●The items were too wet (see Laundry).
●The dryer was overloaded (see Laundry).
●The water container was probably not emptied at the start of the programme. Do not wait for the empty water signal, always check and empty the container before starting a new drying programme (see Maintenance).
●This is normal, the:
END OF CYCLE, CLEAN FILTER AND EMPTY THE WATER BOTTLE message is shown as a reminder to empty the container (see The Display and Start and Programmes).
!For safety the dryer has a maximum programme time of 5 hours. If an automatic programme has not sensed the required final moisture in this time the dryer will complete the programme and stop. Check the above points and run the programme again, if the results are still damp, contact the Service Centre (see Service).
●If the display shows a fault:
-Turn off and remove the plug. Clean the filter and the heat pump filter unit (see Maintenance). Then replace the plug, turn on and start another programme. If a fault is then displayed: Note down the
code and contact the Service Centre (see Service).
●The dryer is in ‘Demo’ mode. Press and hold both the On/Off and Start/Pause buttons for 3 seconds. The display will show DEMO OFF for 3 seconds and then the dryer will resume normal operation.
●The dryer has gone into standby mode to save power. This occurs if you have had a power cut or leave your dryer either without starting a programme or after your drying programme has finished.
-Press and hold the On/Off button and the lights will come on.
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