Something Wrong? - Troubleshooting
The machine makes a noise or vibrates too much during the spin cycle.
●The transit fixings were not removed correctly (see Installation ‘Remove the transit fixings’) - Failure to remove all the parts of the transit fixings will cause the machine to vibrate excessively during spin.
Note: There are TWO transit fixings that need to be removed - two bolts, two washers, two rubber grommets and two nylon spacers.
●The machine is not level (see Installation) - Adjust the feet so that the machine stands firm on the floor (ie, it does not rock) and ensure the machine is level from front to back and from side to side.
●The machine is closed in, between furniture cabinets and the wall (see Installation).
●Perhaps the machine was attempting to spin an unbalanced load - Try the machine again with a different was load.
●When you sort your laundry into wash groups, check all loose items, such as coins are removed from the laundry. Check the drum at the end of each cycle and remove any loose items (coins etc).
Note: ‘Super Silent’ refers to wash sound level only - there will always be some motor and drum noise during spin.
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The machine leaks:
Not all the detergent has been flushed out of the dispenser drawer.
The dispenser drawer will not close properly or is collecting water.
... from behind or underneath:
●Check each end of the cold water inlet hose, ensuring connections at both ends are tight and not leaking (see Installation).
●Depending on the installation method used (see Installation). Check that:
-the drain hose is firmly secured to the undersink ‘U’ trap, or...
-the drain hose is positioned correctly into the standpipe.
●Check that your water pressure is within limits (see Technical Details Chart).
-If too high, try turning the cold water supply tap down slightly and try the machine
again (see Installation).
... from the dispenser drawer (water leaking down the front of the machine):
●Check that the detergent dispenser is not blocked or obstructed.
-Remove the drawer from the machine and clean it (see Care and Maintenance).
●Check the cold water supply tap is turned on sufficiently (see Installation).
●Is your water pressure is within limits (see Technical Details Chart), if it is too low it may not be sufficient to flush all the detergent out of the drawer.
●Check that the detergent dispenser is not blocked or obstructed.
-Remove the drawer from the machine and clean it (see Care and Maintenance).
●Is your water pressure too low? (see Technical Details Chart).
Note: Are you using detergent tablets? - If yes, please check the detergent manufacturers instructions on the side of the detergent box, not all detergent tablets are suitable for use in the dispenser drawer some need to be placed into the machine drum with
the wash load for them to dissolve correctly.
●Check that the detergent dispenser is not blocked or obstructed.
-Remove the drawer from the machine and clean it (see Care and Maintenance).
Installation |
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Features | ControlPanel |
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Modifiers | and Programmes Option |
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andLaundry | Detergents |
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Maintenance | Care |
Section 2: Specific Error Messages on the Control Panel
Your machine carries out automatic checks at various stages of the wash cycles - Error messages will be displayed on the control panel to indicate there is something wrong.
The error message displayed is dependent upon which machine you have:
Error message:
‘Prewash’ indicator light | This indicates that the machine has failed to take in water (see Installation). | |
flashing on the control panel | Check that: | |
| ● | the cold water inlet hose is connected to the cold water supply tap. |
| ● | the cold water inlet hose is not kinked. |
| ● | the cold water supply tap is turned on... Ensure it is turned fully on. |
| ● | the water pressure is sufficient (see Technical Details Chart). |
‘Door Locked’ indicator light | This indicates that the door is not closed properly. | |
flashing on the control panel | ● | Close the door firmly and try the machine again. |
‘Wash Enhance’ and ‘Rinse | This indicates that the machine failed to drain,possibly because the pump filter is blocked. | |
Hold’ and ‘Mini Load’ option | ● | Your machine is fitted with a filter system for the pump - This filter may have become |
indicator lights flashing on |
| blocked (see Care and Maintenance) for details of how to remove any blockage from the |
the control panel |
| pump filter. |
| and |
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andAdvice | Precautions |
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Troubleshooting | Wrong? Something - |
Service |
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