HP 200-5300t Support Information, Don’t Forget to Register, Where to Get Help, HP Total Care

Support Information

Don’t Forget to Register!

Go to: http://register.hp.com

Where to Get Help

Follow These Steps When You Need Help

1Check the setup poster and product documentation for help with setting up and using your computer.

2Use the Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following:

•E-mail support.

•HP Real Time Chat with qualified support specialists.

•Support phone numbers.

3If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools.

4HP Technical Support Web site. Go to: http://www.hp.com/support

for product information, driver updates, troubleshooting, and much more.

5If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.only), and French (Canada only) at:

HP: 1-800-474-6836(800-HP-invent)

Compaq: 1-800-652-6672(800-OK-Compaq)

When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period.

HP Total Care

HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to better handle your needs. Go to your computer’s Help and Support Center for fast resolutions. For more information about service and support options, both in- and out-of-warranty, visit:

http://www.hp.com/go/totalcare

Or

http://www.hp.ca/totalcare (Canada)

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