• For USB printing or scanning, make sure a USB cable is connected between the projector's USB-A
port and the USB-B port on the control pad. Make sure another USB cable is connected between the
Printer port on the control pad and the printer itself.
• For USB printing or scanning, try connecting a different USB cable, and make sure the cables are less
than 16 ft (4.9 m) long.
• Connect only one printer or multifunction device at a time, and make sure the device is supported by
the projector.
• Check the Whiteboard Settings on the Extended menu.
Parent topic: Solving Interactive Problems
Related references
Projector Setup Settings - Extended Menu
Supported Printer Types
Related tasks
Connecting a Printer to the Control Pad
Solutions When Inking Does Not Appear in Microsoft Office
If Start Inking does not appear on the Review tab in your Microsoft Office application, try this solution.
Open the projector's Extended menu and change the following settings in Easy Interactive Function:
BrightLink Pro 1420Wi:
• Set the Number of Pen Users to One User.
• Set the Pen Operation Mode to Pen.
BrightLink Pro 1430Wi:
Change the Pen Operation Mode setting.
Parent topic: Solving Interactive Problems
Related references
Projector Setup Settings - Extended Menu
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