Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Related tasks
Replacing the Remote Control Batteries

Solutions to Password Problems

If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you lose the remote control you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Projector Security Features

Solutions When the Source Cannot Be Changed

If you are having trouble changing the source, make sure the projector is not opening an image,
scanning, saving, or printing at the same time. Close all projector menus and dialogs. These processes
may take time to complete, and the source cannot be changed during processing.
Parent topic: Solving Projector or Remote Control Operation Problems
Solving Interactive Problems
Check the solutions in these sections if you have problems using the interactive system.
Solutions When "Error Occurred in the Easy Interactive Function" Message Appears
Solutions When the Interactive Pens Do Not Work
Solutions When the Interactive Pen Position Is Not Accurate
Solutions When Manual Calibration Does Not Work
Solutions When the Interactive Pens Are Slow or Difficult to Use
Solutions When the Interactive Pens Cause Interference or Unwanted Effects
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