HP LaserJet 1160 and 1320 Series Printers - How to Clear a Paper Jam
In this document:
Print cartridge area
Input trays
Output bin
Automatic
Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error in the software and the printer control panel lights.
The following are some of the causes of media jams:
•The input trays are loaded improperly or too full. See "Loading media into the input trays" in the electronic User's Guide located on the
When you add new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams.
•The media does not meet HP specifications. See "Printer media specifications" in the electronic User's Guide located on the
•The printer might need to be cleaned to remove paper dust and other particles from the paper path. See "Cleaning the printer" in the electronic User's Guide located on the CD- ROM that shipped with the printer for instructions.
There might be loose toner in the printer after a media jam. This toner clears up after a few sheets print.
CAUTION: Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.
Print cartridge area
To clear a jam in the print cartridge area, perform the following steps:
CAUTION: Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
1.Open the print cartridge door, and remove the print cartridge.
Figure 1: Print cartridge door