QuickSpecs
HP StorageWorks 2000fc G2 Modular Smart Array
Service and Support, HP Care Pack, and Warranty Information
eSupport | HP eSupport is a portfolio of |
| environment - from the desktop to the data center. |
| Support Portal |
| The HP support portal provides |
| manage the daily operations of your IT environment. |
| Features include: |
| Access to |
| Efficient logging and tracking of support cases |
| Collaboration with other business and IT professionals |
| Download of patches and drivers |
| Access to diagnostic tools |
| Proactive notification of relevant information |
| Access to certain features of the support portal requires an HP service agreement. To access the support |
| portal, visit: http://www.hp.com/support |
| Remote Support Technology |
| Taking a more proactive approach to IT support, the HP Remote Support pack |
| integrates with HP Systems Insight Manager to provide a powerful, unified "single pane of glass" solution |
| for onsite and remote management. |
| HP Remote Support Pack enhances HP Systems Insight Manager with intelligent event diagnosis plus the |
| automatic submission of hardware event notifications securely to HP support, including acknowledgment |
| and status returns. It adds remote configuration collections to allow the delivery of assessment and |
| proactive services for your SAN storage and |
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Customer Technical | Consider education as an integral part of your strategy to get the best return on investment for your HP |
Training | storage solution. HP offers a variety of training courses on storage software, networking, archiving and |
| disk storage systems. Our classes are available in many delivery modalities from traditional |
| courses at one of our 80 training centers worldwide to |
| online. www.hp.com/learn/storage |
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HP Services Awards | HP Services continues to be recognized for service and support excellence by customers, partners, |
| industry organizations and publications around the world. Recent honors and award reflect our services |
| team's dedications, technical expertise, professionalism and uncompromising commitment to customer |
| satisfaction. For a list of all our awards, please visit http://h20129.ww2.hp.com/services/cache/77318- |
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Additional Services | For more information about HP Care Pack Services for Storage, please visit: |
Information | |
| If you have specific questions, contact your local HP representative. Contact information for a |
| representative in your area can be found at "Contact HP" http://www.hp.com |
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