QuickSpecs
HP StorageWorks 2000fc G2 Modular Smart Array
Service and Support, HP Care Pack, and Warranty Information
Warranty Upgrade | Response - Upgrade |
Options | Hour Call To Repair |
| Coverage - Extend hours of coverage from next business day to 9 hours x 5 days to 24 hours x 7 |
| days |
| Duration Select duration of coverage for a period of 1, 3, 4 or 5 years |
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Software Product Services | Product support provides the customer access to HP's experienced technical support |
| resources, as well as access to HP's Information Services database for support on a variety of multi- |
| vendor/multiplatform software products. Product support includes escalation and problem coordination |
| with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your |
| product service to meet the needs of your organization. Basic warranty on products can be uplifted from |
| day one to ensure you receive the service you need when you need it. |
DA - 13187 EMEA — Version 2 — February 10, 2009 | Page 16 |