Introduction

This manual provides reference information for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE), Compaq Evo Notebook 1050v and 1010v Series (technology code KE), and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs (technology code KE). It is for use by authorized service personnel while installing, servicing, and repairing these products.

The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The manual is self-contained, so you can follow it even without having equipment available.

The following table lists other sources of information about the notebook computers and related products.

Source

Address or Number

Comments

HP Notebook Web Site

•

http://www.hp.com/notebooks

 

 

•

(http://www.europe.hp.com/notebo

 

 

 

ok, European mirror)

 

HP Business Support Web

www.hp.com/go/bizsupport

 

site

 

 

 

HP Partnership Web site

http://partner.americas.hp.com

Restricted to authorized resellers only.

HP Asia Pacific Channel

http://www.hp.com.au

Restricted to DPSP Partners only.

Support Centre for DPSP

 

 

 

Partners

 

 

 

HP/MCD Web site

http://www.mcd.hp.com

HP’s internal Web site for division

 

 

 

information.

America Online

Keyword: HP

Call (800) 827-6364 for membership

 

 

 

within the US.

CompuServe

GO HP

Call (800) 524-3388 for membership

 

 

 

within the US.

HP Support Assist CD-ROM

(800) 457-1762

US and Canada.

 

(801) 431-1587

Outside US and Canada.

Microsoft Windows manual

 

 

Information about Windows operating

 

 

 

system.

Microsoft Web site

http://www.microsoft.com

Information and updates for Windows

 

 

 

operating systems.

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Service Manual