Troubleshooting information

Chapter 13

2 Verify that the USB and power cables are plugged in.

3Verify that the USB cable is set up properly as follows:

Unplug the USB cable and plug it in again.

Do not attach the USB cable to a keyboard or non-powered hub.

Verify that the USB cable is 3 meters or less in length.

If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation.

4Continue with the installation and restart the computer when prompted. Then open HP Director and check for the essential icons (Scan Picture,Scan Document, and HP Gallery).

5If the essential icons do not appear, remove the software and then reinstall it. For more information, see Uninstall and reinstall the software.

I received a message that an unknown error has occurred

Solution

Try to continue with the installation. If that doesn’t work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. For information , see Uninstall and reinstall the software.

Some of the icons are missing in the HP Director

If the essential icons (Scan Picture, Scan Document, and HP Gallery) do not appear, your installation might not be complete.

Solution

If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP all-in-one program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the

HP all-in-one program group. For more information, see Uninstall and reinstall the software.

The registration screen does not appear

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HP PSC 2350 series all-in-one

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Image 105
HP 2350 manual Some of the icons are missing in the HP Director, Registration screen does not appear

2350 specifications

The HP 2355v and 2350 are compact and versatile printers designed to meet the needs of home and small office users. Both models stand out with their exceptional performance, ease of use, and affordability, making them popular choices for everyday printing tasks.

One of the main features of the HP 2355v is its ability to print in color and monochrome with high quality. Users can expect vibrant colors and sharp text, which is ideal for printing photos, documents, and presentations. These printers utilize HP’s innovative Inkjet technology, ensuring that prints are not only beautiful but also durable enough to withstand the test of time, thanks to smudge-resistant and fade-resistant qualities.

Both models support a variety of paper sizes and types, providing flexibility for users. They can handle standard paper sizes, such as A4 and letter, as well as photo paper, envelopes, and labels. This versatility allows users to engage in a wide range of printing projects without the need for multiple devices.

The HP 2355v and 2350 are also equipped with user-friendly interfaces. With straightforward button controls and an intuitive setup process, users can easily navigate through printing tasks without any hassle. Additionally, they boast impressive print speeds, allowing users to produce documents quickly and efficiently, which is essential for busy households or small businesses.

Connectivity options are another highlight of these models. They typically offer USB connectivity, making it easy to connect to computers and laptops. While the HP 2355v may offer some additional features or functionality compared to the 2350, both models have been designed to accommodate the basic needs of various users.

Energy efficiency is another characteristic worth noting. The HP 2355v and 2350 comply with ENERGY STAR® standards, ensuring that they consume less energy during operation. This aspect not only helps in reducing the environmental impact but also results in lower electricity bills for users.

In summary, the HP 2355v and 2350 are reliable and efficient printers that provide excellent printing capabilities for home and small office use. With their quality output, user-friendly design, and energy-efficient performance, they represent a sound investment for those in need of dependable printing solutions.