Manuals / HP / Computer Equipment / Printer

HP 2350 Get HP support, Get support and other information from the Internet, HP customer support

Models: 2350

1 136
Download 136 pages 19.42 Kb
Page 112
Image 112

14 Get HP support

Hewlett-Packard provides Internet and phone support for your HP all-in-one.

This chapter provides information on how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, call HP Japan customer support, call HP Korea customer support, call elsewhere in the world, call Australia post-warranty, and prepare your HP all-in-one for shipment.

If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries/regions worldwide. If a support service number is not listed for your country/ region, contact your nearest authorized HP dealer for help.

Get support and other information from the Internet

If you have Internet access, you can get help from the following HP website:

www.hp.com/support

This website offers technical support, drivers, supplies, and ordering information.

HP customer support

Software programs from other companies might be included with your HP all-in-one. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call.

1Make sure that:

a Your HP all-in-one is plugged in and turned on.

b The specified print cartridges are installed correctly.

c The recommended paper is properly loaded in the input tray.

2Reset your HP all-in-one:

a Turn off the HP all-in-one by pressing the On button.

b Unplug the power cord from the back of the HP all-in-one. c Plug the power cord back into the HP all-in-one.

d Turn on the HP all-in-one by pressing the On button.

3For more information, go to www.hp.com/support.

This website offers technical support, drivers, supplies, and ordering information.

4If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:

a Have the specific name of your HP all-in-one, as it appears on the control panel, available.

b Print a self-test report. For information on printing a self-test report, see Print a self-test report.

c Make a color copy to have available as a sample printout. d Be prepared to describe your problem in detail.

e Have your serial number and service ID ready. For information on how to access your serial number and service ID, see Access your serial number and service ID.

5Call HP Customer Support. Be near your HP all-in-one when you call.

Access your serial number and service ID

You can access important information by using the Information Menu of your HP all-in-one.

Get HP support

User Guide

109

Page 111 Page 113
Page 112
Image 112
HP 2350 manual Get HP support, Get support and other information from the Internet, HP customer support
Page 111 Page 113

2350 specifications

The HP 2355v and 2350 are compact and versatile printers designed to meet the needs of home and small office users. Both models stand out with their exceptional performance, ease of use, and affordability, making them popular choices for everyday printing tasks.

One of the main features of the HP 2355v is its ability to print in color and monochrome with high quality. Users can expect vibrant colors and sharp text, which is ideal for printing photos, documents, and presentations. These printers utilize HP’s innovative Inkjet technology, ensuring that prints are not only beautiful but also durable enough to withstand the test of time, thanks to smudge-resistant and fade-resistant qualities.

Both models support a variety of paper sizes and types, providing flexibility for users. They can handle standard paper sizes, such as A4 and letter, as well as photo paper, envelopes, and labels. This versatility allows users to engage in a wide range of printing projects without the need for multiple devices.

The HP 2355v and 2350 are also equipped with user-friendly interfaces. With straightforward button controls and an intuitive setup process, users can easily navigate through printing tasks without any hassle. Additionally, they boast impressive print speeds, allowing users to produce documents quickly and efficiently, which is essential for busy households or small businesses.

Connectivity options are another highlight of these models. They typically offer USB connectivity, making it easy to connect to computers and laptops. While the HP 2355v may offer some additional features or functionality compared to the 2350, both models have been designed to accommodate the basic needs of various users.

Energy efficiency is another characteristic worth noting. The HP 2355v and 2350 comply with ENERGY STAR® standards, ensuring that they consume less energy during operation. This aspect not only helps in reducing the environmental impact but also results in lower electricity bills for users.

In summary, the HP 2355v and 2350 are reliable and efficient printers that provide excellent printing capabilities for home and small office use. With their quality output, user-friendly design, and energy-efficient performance, they represent a sound investment for those in need of dependable printing solutions.