Basic Troubleshooting

If you are unable to print:

1.Make sure the cable connections are secure.

2.Make sure the printer is powered on. The On button will be lit white.

3.If the Attention light and Cartridge lights are blinking, check the cartridge access door to make sure it is closed.

4.Check the wireless status light to make sure your printer is connected to a network.

•• Solid blue light indicates that wireless connection has been established and you can print.

•• Blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is within the range of a wireless signal.

•• If wireless is turned off, the wireless status light is off.

Visit the HP Diagnostic Tools website at www.hp.com/go/tools to download free diagnostic utilities (tools) that you can use to fix common printer problems.

English

Windows

Make sure that the printer is set as your default printing device:

•• Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

•• Windows 7: From the Windows Start menu, click Devices and Printers.

•• Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printer.

•• Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes.

Make sure that your printer has a check mark in the circle next to it. If your printer is not selected as the default printer, right-click the printer icon and choose Set as Default Printer from the menu.

If you are still unable to print, or the software installation fails:

1.Remove the CD from the CD/DVD drive, and then disconnect the USB cable from the computer.

2.Restart the computer.

3.Insert the printer software CD in the CD/DVD drive, then follow the on-screen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

4.After the installation finishes, restart the computer.

Acknowledgements

Windows XP, Windows Vista, Windows 7 and Windows 8 are U.S. registered trademarks of Microsoft Corporation.

Mac

Check your print queue:

1.In System Preferences, click Print & Scan (Print & Fax in OS X v10.6).

2.Click Open Print Queue.

3.Click a print job to select it.

4.Use the following buttons to manage the print job:

•• Delete: Cancel the selected print job.

•• Resume: Continue a paused print job.

5.If you made any changes, try to print again.

Restart and reset:

1.Restart the computer.

2.Reset the printer.

a.Turn off the printer and unplug the power cord.

b.Wait a minute, then plug the power cord back in and turn on the printer.

If you are still unable to print, uninstall and reinstall the software:

Note: The uninstaller removes all of the HP software components that are specific to the device. It does not remove components that are shared by other products or programs.

To uninstall the software:

1.Disconnect the HP printer from your computer.

2.Open the Applications: Hewlett-Packard folder.

3.Double-click HP Uninstaller. Follow the on-screen instructions.

To install the software:

1.Connect the USB cable.

2.Insert the HP software CD into the CD/DVD drive.

3.On the desktop, open the CD and then double-click HP Installer.

4.Follow the on-screen and the printed setup instructions that came with the HP printer.

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HP 2544, 2542, 2541, 2543 manual Basic Troubleshooting, Windows, Mac, Acknowledgements
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2544, 2541, 2543, 2542 specifications

The HP DeskJet series, particularly the models HP 2542, 2543, 2541, and 2544, are popular choices among home users and small businesses seeking reliable and efficient printing solutions. These all-in-one printers are designed to meet the diverse needs of modern users, combining affordability with functionality.

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