Chapter 8

Solve a problem

5.Restart the print spooler.

To restart the print spooler

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

Windows 7

From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools.

Double-click Services.

Right-click the Print Spooler, and then click Properties.

On the General tab, next to Startup type, make sure that Automatic is selected.

If the service is not already running, under Service status, click Start, and then click OK.

Windows Vista

From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools.

Double-click Services.

Right-click the Print Spooler service, and then click Properties.

On the General tab, next to Startup type, make sure that Automatic is selected.

If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

From the Windows Start menu, right click My Computer.

Click Manage, and then click Services and Applications.

Double-click Services, and then select Print Spooler.

Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer.

d. Try using your product again.

44 Solve a problem

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HP 3054 - J610a, 3050 - J610a manual To restart the print spooler, Windows Vista, Windows XP

3050 - J610a, 3054 - J610a specifications

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