Chapter 8

•Support phone numbers

•After the phone support period

Solve a problem

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

•Product name (HP Deskjet 3050 All-in-One series)

•Model number (located inside the cartridge door)

Product No.

 

xxxxxx

Model No.

xxxxx

HP Ink Cartridge

xx

•Serial number (located on the back or bottom of the product)

•Messages that appear when the situation occurs

•Answers to these questions:

◦Has this situation happened before?

◦Can you re-create it?

◦Did you add any new hardware or software to your computer at about the time that this situation began?

◦Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

Support phone numbers

For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

48 Solve a problem

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HP 3054 - J610a, 3050 - J610a manual Support phone numbers After the phone support period
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3050 - J610a, 3054 - J610a specifications

The HP 3054-J610a and HP 3050-J610a are multifunctional inkjet printers designed to cater to both home and small office needs, combining printing, scanning, and copying capabilities in a compact form. These models stand out for their versatility and ease of use, making them ideal choices for everyday printing tasks.

One of the main features of the HP 3054 and 3050 is their ability to connect via Wi-Fi, allowing users to print wirelessly from laptops, smartphones, and tablets. This wireless connectivity ensures that users can operate the printer from anywhere within their network range, which enhances convenience and efficiency. Additionally, the printers are compatible with HP's mobile printing solutions, allowing for seamless printing from mobile devices.

In terms of performance, the HP 3054 and 3050 offer fast print speeds of up to 20 pages per minute for black and white documents, with color printing speeds slightly lower. This efficiency is particularly beneficial for users with high-volume printing needs. The printers utilize HP's proprietary thermal inkjet technology, which delivers high-quality prints with sharp text and vibrant colors, ensuring that both documents and images exhibit professional quality.

Another standout characteristic is the printer's user-friendly control panel, which features a simple, intuitive interface. This design makes it easy for users to navigate through various functions, including switching between print and scan modes. The inclusion of a scanner with a flatbed design adds to their practicality, allowing for easy scanning and copying of documents and photos.

The HP 3054 and 3050 also support HP's Instant Ink program, which provides a subscription service for ink cartridges. Through this service, users can ensure they never run out of ink, as cartridges are delivered automatically based on usage, allowing for uninterrupted printing. This feature is particularly appealing for busy households and small businesses.

In summary, the HP 3054-J610a and HP 3050-J610a printers combine essential multifunction capabilities with user-friendly technology and wireless connectivity. Their efficient performance, high-quality output, and support for modern printing solutions make them suitable choices for those looking for reliable printing options in a compact design. Whether you’re printing documents for work, scanning important papers, or creating colorful photos, these HP models are equipped to meet a variety of printing needs.
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