Printer failure, Printhead failure | HP 3070 B611 guide

Chapter 9

Clean the cartridges automatically.

1.From the home screen, which displays Copy, Scan, and Quick Forms, press the Setup button. NOTE: If you do not see the home screen, press the Back button until you can see it.

2.Select Clean Printhead from the Tools menu.

3.Follow the onscreen instructions.

To maintain the cartridges, use the printer's Auto Power-Off feature to manage the printer's power use.

For more information, see Auto Power-Off on page 8

Printer failure

Resolve printer failure.

▲If you have already turned the printer off and then on, and this does not solve your problem, contact HP support. Please contact HP support for help .

Printhead failure

The printhead in this product has failed.

Please contact HP support for help .

Ink cartridge problem

First try removing and reinserting the cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, Replace the cartridges on page 30.

Clean the ink cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges outside of the product longer than 30 minutes. This could result in damage to both the printhead and the ink cartridges.

1.Check that power is on.

2.Open cartridge access door.

Solve a problem

Wait for print carriage to move to right side of product.

3.Press tab on cartridge indicated in the error message, then remove it from slot.

42 Solve a problem

Image 44

HP 3070 B611 manual Printer failure, Printhead failure, Ink cartridge problem

Contents

HP Deskjet 3070 B611 All-in-One series Page Contents Index How Do I? How Do Get to know the HP All-in-One Printer parts Control panel features Control panel featuresWireless Settings From the Wireless Menu, select Settings Status Lights Auto Power-Off On Button Light To print a photo on photo paper PrintPrint photos To print from a software application Print documentsPrint Quick Forms Print envelopes Tips for print successPrint Quick Forms To print envelopes B611 series HP Deskjet 3070 B611 series Printer settings tipsPaper loading tips Media drop-down list, click Photo Paper, Best Quality Print using the maximum dpiTo print in Maximum dpi mode Print To ePrint a document from anywhere EPrint from anywhereEPrint from anywhere EPrint from anywhere Paper basics Recommended papers for printing Load media Load small-size paper Load envelopes Paper basics Paper basics Easy Copy Copy and scanCopy Prepare the scan More copy featuresScan to a computer Scan from the printer control panel Scan from your computer Tips for copy success Tips for scan success Tips for scan success Copy and scan Work with cartridges Check the estimated ink levelsOrder ink supplies To check the ink levels from the control panel Choose the right cartridges Replace the cartridgesLocate the cartridge number in the Printer Software Related topics Insert new cartridge Remove cartridge from packaging Cartridge warranty information WiFi Protected Setup WPS requires WPS router Traditional wireless connection requires routerWireless Settings Menu method Connectivity Connect a new printer Change from a USB connection to a wireless networkUSB Connection non-network connection Change network settings Tips for setting up and using a networked printerChange network settings Advanced printer management tools for networked printers Connectivity Solve a problem To print a diagnosticsImprove print quality To align the cartridges from the Printer Software Clear a paper jam To clean the cartridges automaticallyOpen cartridge access door to locate the jam Prevent paper jams Resolve print issuesUnable to print To verify that the product is set as the default printer Click Manage, and then click Services and ApplicationsTo verify that the product is not paused or offline To restart the print spooler Clear the print carriage Prepare paper trayPrepare printer To clear the print queue Printhead failure Ink cartridge problemPrinter failure Setup Cartridges Cartridge Supply Upgrade Older Generation Cartridge HP support If you have a problem, follow these stepsNetworking Additional warranty options Technical information Cartridge chip information Specifications Print specifications Copy specificationsScan specifications Print resolution Draft mode Environmental product stewardship program Power consumption Sleep mode Technical information Regulatory notices Chemical Substances Technical information Products with wireless LAN devices France Technical information Index Index