Problem

Possible cause Solution

The computer

The camera is not

does not

configured correctly

recognize the

for the type of

camera and

computer you have.

the automatic

 

image unload

 

does not

 

start.

 

Open the Setup menu and check the PC Connect Mode setting:

If you are using a Windows computer, make sure PC Connect Mode is set to Digital Camera.

If you are using a Macintosh computer, make sure PC Connect Mode is set to Disk Drive.

 

You have not taken

When you unload images to your

 

any new pictures

computer, the images are still stored in

 

since the last time

the camera until you delete them. If you

 

you unloaded

take new pictures and then unload

 

images to your

images again, the automatic unload

 

computer.

software ignores the old images. If you

 

 

have no new images in your camera

 

 

when you connect it to the computer, the

 

 

automatic unload does not take place.

 

 

 

 

Your Macintosh

Go to the Support section of

 

computer has an

www.apple.com and download the USB

 

older version of OS

Mass Storage Support (version 1.3.5)

 

8.6, which does not

update.

 

support USB mass

 

 

storage.

 

 

 

 

Error messages

If an error message appears on the image display, try one of the following solutions.

Error

Possible cause

Solution

message

 

 

 

 

 

BAD CF CARD!

The CF memory card is

Reformat the CF memory

 

damaged.

card or replace the card.

BATTERIES ARE

Power in the batteries is

TOO LOW FOR

insufficient for you to

LIVE VIEW

preview your pictures.

 

However, you can take

 

pictures or review your

 

images.

Press the button to turn the image display off and use the viewfinder to frame your pictures.

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HP photosmart 318 User Guide