print quality is poor

streaks and missing lines

If your printed pages are missing lines or dots or if streaks appear, the print cartridges may be low on ink or may need to be cleaned .

print is faded

Verify that a black print cartridge is installed.

If the black text and images on your printouts are faded, you may be printing using only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-color print cartridge, for optimal black print quality.

Verify that neither of the print cartridges is low on ink .

If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see print cartridges .

Verify that the protective piece of plastic tape has been removed from the print cartridges.

1.plastic tape

Consider selecting a higher print quality.

blank pages print

The protective piece of plastic tape may still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges.

The print cartridges may be out of ink . Replace one or both empty print cartridges.