HP 3535437 Troubleshooting, Solving Common Problems, Problem, Solution, Possible Cause

A

Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem	Possible Cause	Solution
Screen is blank.	Power cord is disconnected.	Connect the power cord.
	Power switch is off.	Turn on power.
	Video cable is improperly	Connect video cable properly.
	connected.
	Screen blanking utility is	Depress any key on the
	active.	keyboard or move the mouse.
Image appears	Brightness and contrast are	Press the SELECT button
blurred, indistinct, or	too low.	to access the On-Screen
too dark.		Display. Select the Brightness
		and/or Contrast icons to
		adjust as needed.
Color is abnormal.	A magnetic object may be	Move the object farther away.
	nearby.
	Monitor may have been	Press the SELECT button
	moved or inadvertently	to access the On-Screen
	bumped.	Display. Select Degauss
		to activate.
		HP suggests you not degauss
		more than once within a
		30-minute period of time.
Image is too large or	Horizontal width may need	Press the SELECT button
too small.	adjustment.	to access the On-Screen
		Display. Select H. Size to
		adjust as needed.
	Vertical height may need	Press the SELECT button
	adjustment.	to access the On-Screen
		Display. Select V. Size to
		adjust as needed.

v52 Monitor Guide A–1