Troubleshooting

Problem

Possible Cause

Solution

 

 

 

Image is not

Horizontal position may need

Press the SELECT button

centered.

adjustment.

to access the On-Screen

 

 

Display. Select H. Position

 

 

to adjust as needed.

 

 

 

 

Vertical position may need

Press the SELECT button

 

adjustment.

to access the On-Screen

 

 

Display. Select V. Position

 

 

to adjust as needed.

 

 

 

“No Signal” is

Monitor video cable is

Connect the 15-pin monitor

displayed on screen.

disconnected.

video cable to the computer.

 

 

Be sure that the computer

 

 

power is on.

“Out of Frequency” is

Video resolution and/or

displayed on screen.

refresh rate are set higher

 

than what your monitor

 

supports.

Restart your computer and enter Safe Mode. Change your settings to a supported setting (see “Technical Specifications”). Restart your computer so that the new settings take effect.

No speaker power.

Speaker power cord is

Check all speaker power

 

disconnected.

connections and make sure

 

 

they are properly connected.

 

 

 

 

Power button on right-side

Turn the power button

 

speaker may be off.

clockwise on the side of the

 

 

right-side speaker. Speaker

 

 

LED should illuminate.

No sound from

Speaker audio plug may be

speakers.

disconnected from the back

 

of the computer.

Make sure your audio input jack (green connector) is plugged into the back of your computer.

Mute button may be

Select the Speaker icon on

activated.

your computer screen, and

 

deselect Mute.

Volume may be too low.

Increase volume by using keyboard volume control or clicking on the Speaker icon on your computer screen and increasing the volume level. Volume may also be adjusted on the speaker.

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v52 Monitor Guide