Troubleshooting

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

No sound from left

Speaker audio cable is

Make sure the speaker

 

speaker.

disconnected.

connection from the left-side

 

 

 

speaker is connected to the

 

 

 

rear of the right-side speaker.

 

 

 

 

 

 

Left speaker balance may

Select the Speaker icon

 

 

need to be adjusted.

located on your Windows

 

 

 

desktop, and adjust the

 

 

 

left-right balance accordingly.

Monitor is

There is not enough air space

overheating.

to allow proper ventilation.

Leave at least 3 inches

(76 mm) of ventilation space around the monitor, and do not place objects on top of the monitor.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

■The monitor

■Monitor model number

■Serial number for the monitor

■Purchase date on invoice

■Conditions under which the problem occurred

■Error messages received

■Hardware configuration

■Hardware and software you are using

v52 Monitor Guide

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