HP Deskjet 3840 series printer User's Guide

7.Reload paper in the In tray.

8.Reconnect the power cord and USB cable.

9.Press the Power button to turn on the printer.

10.Reprint the document.

11.3Paper problems

Printer prints on multiple sheets at once

Paper weight

The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that came with the printer.

Paper is loaded improperly

The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer. Reload paper into the paper tray, pushing the paper until you feel resistance.

The printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing.

Other paper problems

For information about clearing a paper jam, see the paper jam page.

If an out-of-paper message appears, see the error messages page.

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HP 3840 manual Paper problems, Printer prints on multiple sheets at once, Other paper problems, Paper weight