Troubleshooting Steps
Light Print orFade |
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| Gray Background |
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| RepeatingDefects |
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| Wrinkles Creasesor | Troubleshooting Steps |
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| Toner Smear | Loose Toner |
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| Curl or Wave | (Follow the steps in the | ||||
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| Misformed Characters | Page Skew | order they are listed.) | |||||||
Specks | Dropouts | Lines |
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✓ | ✓ | ✓ ✓ ✓ |
| ✓ 1. | Print a few more pages |
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| to see if the problem |
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| will correct itself. |
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✓ |
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| 2. | Clean the inside of the |
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| printer or use the |
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| printer’s cleaning |
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| page. |
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✓ |
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| 3. | Make sure |
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| EconoMode is off. |
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| ✓ ✓ 4. | Turn over the stack of |
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| paper in the tray. Also |
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| try rotating the paper |
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| 180°. |
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✓ ✓ ✓ | ✓ ✓ ✓ | ✓ ✓ ✓ ✓ 5. | Check the paper (or | ||
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| other print media) type |
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| and quality. |
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✓ | ✓ | ✓ |
| ✓ ✓ 6. | Check the printer’s |
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| environmental |
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| specifications. |
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| ✓ | ✓ 7. | Make sure paper is |
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| loaded correctly and |
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| that the guides are not |
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| too tight or too loose |
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| against the paper |
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| stack. |
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| ✓ ✓ 8. | Print to a different |
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| output bin. |
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✓ | ✓ | ✓ |
| 9. | Adjust the toner |
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| density setting. |
26 – Output Quality Problems | EN |
