•If you are printing small sizes (less than 5 inches long), feed paper short edge first.
•Turn over the stack of paper in the tray. Also try rotating the paper 180°.
•Check the quality of the paper being printed. Damaged or irregular paper should not be used.
•Use only paper that meets HP specifications.
•Avoid using paper that has already been used in a printer or copier. (Do not print on both sides of envelopes, transparencies, or labels.)
•Check that the power supplied to the printer is steady, and meets printer specifications.
•Clean the printer as shown in the online user’s guide.
•Perform routine printer maintenance. Order the Printer Maintenance Kit. See the online user’s guide that came with the printer.
24 – Paper Jams | EN |
