4
Troubleshooting
Troubleshooting resources
If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved:
■Refer to “Quick troubleshooting,” the next section in this chapter.
■Access additional information about the computer and Web site links through Help and Support. Select Start > Help and Support.
✎Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline.
■Contact technical support for further assistance.
Getting Started |