4

Troubleshooting

Troubleshooting resources

If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved:

Refer to “Quick troubleshooting,” the next section in this chapter.

Access additional information about the computer and Web site links through Help and Support. Select Start > Help and Support.

Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline.

Contact technical support for further assistance.

Getting Started

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HP 435816-001 manual Troubleshooting resources