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Troubleshooting

Troubleshooting resources

If you experience computer problems, perform the following troubleshooting steps:

1.Refer to “Quick troubleshooting,” the next section in this chapter.

2.Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support.

✎Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline.

3.Contact Customer Care for further assistance.

Getting Started

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