Chapter 9 Troubleshooting 97
The Reset button
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In some cases, such as when your HP Jornada does not respond after being reset or when you forget your password, you may need to restore your HP Jornada to the factory default settings. This erases all data you have entered, including all files, system settings, and programs you have installed.
To ensure the safety of your information should it be necessary to restore the factory defaults, you should regularly back up your data to your desktop PC (using ActiveSync) or to a CompactFlash card (using the HP backup application). For more information on backing up data, see “Backing up and restoring data” in chapter 3.
Restoring the factory default settings erases all files, programs, and data you have entered. You can restore only data that has been backed up to your desktop PC or CompactFlash card. (For more information, see “Backing up and restoring data” in chapter 3.)
