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| Chapter 9 Troubleshooting 99 | ||
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| Problem | Diagnosis/Remedy |
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| HP Jornada automatically | Power is too low to run the Pocket PC. |
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| shuts down/suspends. | When a critically low power condition is |
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| encountered, the HP Jornada initiates a |
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| safety shutdown. Connect to ac power and |
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| charge the battery. |
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| power, the HP Jornada |
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| idle for 1 minute immediately after power is |
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| turned on. It also |
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| continuously idle for 3 minutes. |
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| HP Jornada is locked up. Connect to |
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| external power, and reset your HP Jornada. |
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| (See “Resetting your HP Jornada” in this |
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| chapter.) (Caution: You may lose any |
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| unsaved data when resetting.) |
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| HP Jornada locks up when | HP Jornada is locked up. Connect to ac |
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| running applications, or it | power, and reset. (See “Resetting your HP |
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| runs slowly. | Jornada” in this chapter.) Note: Check to |
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| ensure that the device is not running low on |
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| power, and avoid running several |
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| applications at the same time. Use HP task |
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| switcher to close applications that are not in |
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| use. |
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| HP Jornada does not turn | The display contrast and brightness are too |
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| on or display appears to be | low. Use HP settings to adjust contrast and |
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| off, even though power is | brightness for optimal viewing. (Refer to |
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| on. | “Adjusting settings” in chapter 5.) |
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| Use HP settings to choose Outdoor in very |
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| bright light and Low Power in very dark |
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| conditions. (Refer to “Adjusting settings” in |
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| chapter 5.) |
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| The device has been reset. After a reset, the |
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| screen remains blank for approximately 3 |
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| seconds after pressing the On/Off button. |
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