Problem

Possible cause

Solution

My image is

There was not

Before taking the picture, press

too dark.

enough light.

the Shutter button halfway down

 

 

to adjust focus and exposure

 

 

automatically. Use the Flash Off

 

 

setting and hold the camera

 

 

steady. Wait for natural lighting

 

 

conditions to improve or add

 

 

indirect lighting.

 

 

 

 

The shutter

Use the Flash Off setting to take

 

speed was too

a longer exposure, and hold the

 

fast.

camera steady (or use a tripod).

 

 

 

 

The flash was

Make sure your subject is within

 

on, but the

3 meters (approximately 10 feet)

 

subject was

of the camera when you take the

 

too far away.

picture using the flash.

 

 

 

 

A light shone

Use the Flash On setting to

 

behind the

brighten the subject when there

 

subject.

is a bright light such as the sun

 

 

or a window behind your

 

 

subject.

 

 

 

 

Your finger

Be sure to move your fingers

 

blocked the

away from the flash when you

 

flash.

take a picture.

 

 

 

6-Troubleshooting and support

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