Message

Possible cause

Solution

 

The card is locked

The memory

Press

to cancel the

 

card is write-

request. Unlock the

 

protected.

memory card or insert a

 

 

new one.

 

 

 

 

The card is too full

There is

Unload images from the

to move any

insufficient room

memory card to your

images

on the memory

computer, then delete all

 

card to store

images on the memory

 

images.

card.

 

 

 

 

Invalid date

The date was set

Enter the correct date.

 

incorrectly.

 

 

 

 

 

Unsupported

You are trying to

You can only view or

image file

magnify, rotate,

delete images taken by a

 

or print an

different digital camera.

 

image file that

 

 

 

was not created

 

 

 

by the camera.

 

 

 

 

 

Memory is too full

There is

Unload the images from

OR

insufficient

the camera, delete

memory to rotate

unwanted pictures, or

The card is too full

an image.

replace the memory card

 

 

with a new one.

 

 

 

Unknown USB

The connected

Disconnect the current USB

device

USB device is not

connection and connect to

 

a printer.

your printer.

 

 

 

Unsupported

The printer is an

Disconnect the USB cable,

printer

unsupported

and connect to an HP

 

device.

printer, such as

 

 

HP Photosmart or

 

 

HP DeskJet.

 

 

 

 

6-Troubleshooting and support

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