Manuals / HP / Computer Equipment / Desktops

HP 9790c (US/CAN), 6619 (AP), 6618 (AP), 9734 (AP) Panning a source sometimes turns off its sound

Models: 9795c (US/CAN) 9780c (US/CAN) 6618 (AP) 9734 (AP) 6619 (AP) 8770c (US/CAN) 9723 (AP) 9790c (US/CAN) 8772c (US/CAN)

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Troubleshooting: Sound Blaster Live! Value Sound Card User's Guide

No audio output when playing digital files such as.WAV, MIDI files or AVI clips.

Possible causes:

●The speaker volume knob (if any) is not set properly.

●The external amplifier or speakers are connected to the wrong jack.

●There is a hardware conflict.

●The output selection in the Configuration tabbed page of the Speaker applet is incorrectly selected.

(The Speakers selection in the Environment deck of Surround Mixer is incorrectly selected.)

●The Original Sound sliders in either the Master and Source tabbed pages of the Environmental Audio applet are set at or near 0%.

Check the following:

●The speakers’ volume control knob, if any, is set at mid-range. Use (Surround Mixer or) Creative Mixer to adjust the volume, if necessary.

●The powered speakers or external amplifier are connected to the card’s Line Out or Rear Out jack.

●No hardware conflict between the card and a peripheral device. See "Resolving I/O Conflicts" in the section "Troubleshooting".

●The output selection in the Speaker applet corresponds to your speaker or headphone configuration.

(The Speakers selection in the Environment deck of Surround Mixer corresponds to your speaker or headphone configuration.)

●The Original Sound sliders in either or both the Master and Source tabbed pages of the Environmental Audio applet are set to 100%.

No audio output when playing CD-Audio.

OR

No audio output when playing DOS games that require a CD-ROM.

To solve this problem:

●Make sure the CD audio cable between the CD-ROM drive and the audio card is connected.

Panning a source sometimes turns off its sound.

Sometimes when I pan an analog audio input source to the left or to the right, the sound from that source will go off.

Possible cause:

●Digital Output Only mode and conflicting left-right balances in two mixers

This occurs when you are in the Digital Output Only mode and the source’s left-right balance in a software mixer application other than Surround Mixer (for example, the Windows Volume Control application) is at the opposite end compared to the position to

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HP 9790c (US/CAN), 6619 (AP), 6618 (AP), 8772c (US/CAN), 8770c (US/CAN) manual Panning a source sometimes turns off its sound
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9795c (US/CAN), 9780c (US/CAN), 6618 (AP), 9734 (AP), 6619 (AP) specifications

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