Message

Possible cause

Solution

Unsupported card

The card in the

Ensure that the card is the

 

memory slot is

proper type for your

 

not a memory

camera (see Appendix C:

 

card or is not a

Specifications on

 

supported

page 77).

 

memory card.

 

 

 

 

The card requires

The memory

Press OK to display the

formatting

card needs to be

Format Card option in the

 

formatted.

Delete menu. This will

 

 

delete all data on the card.

 

 

 

The card is locked

The memory

Unlock the memory card

 

card is write-

(latch on edge of card) or

 

protected.

insert a new card.

 

 

 

The card is too full

There is

Unload images from the

to move any

insufficient room

memory card to your

images

to move images

computer, then delete all

 

to the memory

images on the memory

 

card.

card.

 

 

 

Invalid date

The date was set

Enter the correct date.

 

incorrectly.

 

 

 

 

Unsupported

You are trying to

Use the computer software

image file

record audio,

to manipulate the file.

 

magnify, rotate,

 

 

or print an

 

 

image file that

 

 

was not created

 

 

by this camera.

 

 

 

 

Memory is too full

There is

Unload the images from

OR

insufficient room

the camera or delete

to rotate an

unwanted images.

The card is too full

image or to

 

 

record audio.

 

 

 

 

6-Troubleshooting and support

57