6-Troubleshooting and support . . . . . . . . . . . . .51

Problems and solutions . . . . . . . . . . . . . . . . . . . . . . 51 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Error messages on the camera . . . . . . . . . . . . . 56 Error messages on the computer . . . . . . . . . . . . 59 Getting assistance . . . . . . . . . . . . . . . . . . . . . . . . . 60 Finding help on the web . . . . . . . . . . . . . . . . . . 60 HP product support . . . . . . . . . . . . . . . . . . 60 HP photosmart website . . . . . . . . . . . . . . . 60 HP accessibility website . . . . . . . . . . . . . . . 60

Contacting hp customer support . . . . . . . . . . . . 60 How hp can help . . . . . . . . . . . . . . . . . . . 60 Before you call . . . . . . . . . . . . . . . . . . . . . 61 Obtaining support in the United States . . . . . . . 61 Free telephone support for one year . . . . . . 61 After the first year . . . . . . . . . . . . . . . . . . . 61 Upgraded warranty options . . . . . . . . . . . 62 Obtaining support worldwide . . . . . . . . . . . . . . 62

Hewlett-Packard limited warranty statement . . . . . . . 66

Regulatory information . . . . . . . . . . . . . . . . . . . . . . 67

Appendix A: Batteries and accessories . . . . . .69

Managing batteries . . . . . . . . . . . . . . . . . . . . . . . . 69 Extending battery life . . . . . . . . . . . . . . . . . . . . 70 Rechargeable batteries . . . . . . . . . . . . . . . . . . . 70 Power conservation . . . . . . . . . . . . . . . . . . . . . 71

Purchasing accessories . . . . . . . . . . . . . . . . . . . . . . 71

Appendix B: Camera dock . . . . . . . . . . . . . . . . .73

Unloading images to a computer using the dock . . . . 75 Printing images using the dock . . . . . . . . . . . . . . . . 76

Displaying images on a TV using the dock . . . . . . . . 76

Appendix C: Specifications . . . . . . . . . . . . . . . .77

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