| Message | Possible cause | Solution |
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| Computer cannot | The camera is | Change the USB |
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| find the | set to the Digital | Configuration setting to | |||
| connected | Camera setting | Disk Drive in the Setup | |||
| camera | in the USB | menu. (See USB | |||
| (continued) | Configuration | configuration on | |||
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| page 69.) This allows the | ||||
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| Setup menu. But | camera to appear as | |||
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| the computer | another disk drive on the | |||
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| cannot | computer so that you can | |||
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| recognize the | easily copy the image files | |||
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| camera as a | from the camera to the | |||
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| digital camera. | hard drive of your | |||
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| computer. | |||
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| The camera is | Connect the camera | |||
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| connected to the | directly to a USB port on | |||
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| computer | the computer. | |||
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| through a USB |
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| hub, and your |
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| USB hub is not |
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| compatible with |
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| the camera. |
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| You are using | Press the Save/Print | |||
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| the HP 8886 |
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| button on the | |
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| camera dock | dock. | |||
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| and forgot to |
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| press the Save/ |
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| Print button. |
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| The memory | Switch the locking tab on | |||
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| card is locked | the memory card to the | |||
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| (SD cards only) | unlocked position. | |||
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| The USB | Reboot the computer. | |||
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| connection |
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| failed. |
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Chapter 7: Troubleshooting and support | 91 |