Problem

Solution

 

 

 

 

 

 

Help

My keyboard doesn’t

3

If the PC beeps repeatedly or if nothing happens when you press keys, it’s possible

 

work, even though the

 

that the keyboard is connected improperly.

 

 

 

 

computer and monitor

 

PS/2 keyboards only: Check that the cable connector pins are straight. Make

 

 

seem to work.

 

sure the keyboard is connected to the keyboard port, not to the mouse port. If you

 

 

 

 

need to reconnect these two cables, turn the computer off, reconnect the cables, and

 

 

 

 

then turn the computer back on.

 

 

 

3

Try restarting the computer (click Start, select Turn Off Computer, and click

 

 

 

 

Restart). If that doesn’t work, press and hold the computer On button until the

 

 

 

 

computer turns off (approximately five seconds). Then turn the computer back on.

 

 

The AOL program

3

If AOL opens when you are using another Internet Service Provider (ISP), the PC is still

 

 

comes up even though

 

trying to use AOL for Internet access and you may want to remove the AOL program.

 

 

I’m not using it.

 

To uninstall AOL:

 

 

 

 

 

 

 

 

1 Click Start on the taskbar.

 

 

 

 

2 Click Control Panel.

 

 

 

 

3 Double-clickAdd or Remove Programs.

 

 

 

 

4 Select America Online, click Change/Remove, and then click Yes when the

 

 

 

 

confirmation window opens.

 

 

 

 

Note: Removing the AOL program will not cancel your account with AOL.

 

 

 

 

 

 

 

Quick Start Guide 73