HP OpenVMS I64 – Graphics Software Installation & Customization
ATI RADEON 7500 PCI Graphics Controller Installation Guide
More extensive logging of server events can be enabled by modifying the
DECW$PRIVATE_SERVER_SETUP.COM DCL procedure and setting:
$ DECW$SERVER_AUDIT_LEVEL == “n”
Where n is a value between 0 and 4 (with 0 being none, and 4 being high).
Troubleshooting
Table 3-2 Troubleshooting Criteria
Problem | Description | Solution |
Cannot boot using VGA console | The EFI console displays and |
| takes input by default from all |
| connected console devices. |
| However, OpenVMS only |
| supports use of serial consoles (or |
| a network console using the |
| server management option. |
Connect a serial console, or setup a network console.
X11/Motif does not start on the | After booting OpenVMS, no | Did you install Motif when |
graphics display, and the screen | DECW$SERVER process is seen. | OpenVMS was installed? |
remains blank. |
| Check the console log for |
|
| |
|
| incorrect SYSGEN parameters or |
|
| quotas. |
|
| Is a Keyboard and Mouse |
|
| connected? Both must be |
|
| connected when X11/Motif is |
|
| started. Messages will be |
|
| displayed on the console for 15 |
|
| seconds waiting for the devices. |
|
| This can sometimes be caused by |
|
| KVM switches. |
|
| Look at the contents of: |
|
| SYS$MANAGER:DECW$SERVER_0_ |
|
| ERROR.LOG for possible error |
|
| messages. |
No Motif login box is displayed | After booting OpenVMS, | Check for a valid Motif license |
| DECW$SERVER is running, but | using the command LICENSE |
| there is no login box | LIST |
|
| Check the console log for |
|
| incorrect SYSGEN parameters or |
|
| quotas. |
|
|
|
Some 2D applications do not run | Application errors with Bad | Your application may be |
| Window, or colormap errors | expecting an |
|
| default. The ATI RADEON 7500 |
|
| defaults to |
|
| Either change the setting (see |
|
| earlier chapters) or fix the |
|
| application. |
|
|
|
OpenGL applications do not work | 3D applications fail to run | 3D requires |
|
| mode to be set. |
Blank or corrupt screen display | The DECW$SERVER_0 process |
| is running, as is DTGREET, but |
| the screen is blank or corrupt. |
Is the screen saver active? Press a KB key or move the mouse.
Is the monitor connected to the VGA output on the ATI RADEON 7500?
Does the monitor support the
Chapter 3 | 13 |
