HP CRT, 7500, 9500, mx704, 7550 Problem, Possible Cause, Solution, Troubleshooting, Reference Guide

Models: mx704

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Troubleshooting

Problem

Possible Cause

Solution

 

 

 

“No Signal” is

Monitor video cable is

Connect the 15-pin

displayed on screen.

disconnected.

monitor video cable to

 

 

the computer. Be sure

 

 

that the computer power

 

 

is on.

“Out of Frequency” is

Video resolution and/or refresh

displayed on screen.

rate are set higher than what

 

your monitor supports.

Restart your computer and enter Safe Mode. Change your settings to a supported setting (see “Technical Specifications”). Restart your computer so that the new settings take effect.

Monitor is overheating. There is not enough air space to allow proper ventilation.

Leave at least 3 inches (76 mm) of ventilation space around the monitor, and do not place objects on top of the monitor.

Reference Guide

A-3

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HP CRT, 7500, 9500, mx704, 7550, 5500 manual Problem, Possible Cause, Solution, Troubleshooting, Reference Guide