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Troubleshooting
Is the Notebook Overheated?
It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. Overheating can cause the notebook to become unresponsive. Vents are on the rear panel and left side of the notebook.
If you suspect that overheating could be causing the problem, allow the notebook to cool to room temperature. Then:
■Use the notebook on a hard surface, not on a soft surface. A rug, pillow, or thick clothing could block the underside vent.
■Be sure that the rear panel and left side vents are not blocked by hard surfaces, such as an adjoining optional printer, or by fabrics such as bedding or thick or loose clothing.
Is the System Unresponsive?
If the system has stopped responding and you are unable to use normal Windows shut down procedures:
1.Press ctrl+alt+delete.
2.Select the
3.If you are unable to shut down the notebook with ctrl+alt+delete, press and hold the power button for 4 seconds.
4.If you are unable to turn off the notebook with the power button, then:
a.Disconnect the notebook from external power.
b.Remove the battery pack.
Getting Started |