Problems and Solutions

Problem

Possible cause

Solution

The camera

The batteries

z The charge in the batteries could

does not

are functioning

be low or completely drained.

turn on.

incorrectly, are

Try installing new or recharged

 

dead, are

batteries.

 

installed

z Ensure that the batteries are

 

incorrectly, or

inserted correctly (page 16).

 

are missing.

z Do not use ordinary alkaline

 

 

batteries. For best results, use

 

 

photo-lithium batteries or

 

 

rechargeable NiMH batteries. If

 

 

you must use alkaline batteries,

 

 

use high-grade “ultra” or

 

 

“premium” varieties.

 

 

 

 

If you are using

Ensure that the HP AC power

 

the HP AC

adapter is connected to the

 

power adapter,

camera and is plugged into a

 

it is not

working electrical outlet.

 

connected to

 

 

the camera, or

 

 

is not plugged

 

 

into a power

 

 

outlet.

 

 

 

 

 

The HP AC

Ensure that the HP AC power

 

power adapter

adapter is not damaged or

 

is not

defective and is plugged into a

 

functioning

working electrical outlet.

 

correctly.

 

 

 

 

 

The camera

Reset the camera by removing the

 

has stopped

batteries and then re-inserting

 

operating.

them (page 93).

 

 

 

94

HP Photosmart 945 User’s Manual