Where to Get Help

Follow these steps when you need help from HP:

1Check the setup poster and the Getting Started Guide for help with setting up and using your PC.

2For faster help, be sure to register your HP Pavilion home PC by e-mail, on the Web at http://www.register.hp.com

or by phone.

3Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support.

4For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/cposupport/loc/

regional.html

5If you think you have a hardware issue, before calling HP, run the PC Doctor diagnostic tool that is preinstalled on your PC. Click Start, select All Programs, select PC Help & Tools, and then click PC-Doctor.

6If you have not solved the problem, first, call your PC retailer or, second, call the HP Customer Care Center at Call 1890 92 39 02 (Republic of Ireland)

Or

0870 010 4320 (U.K.) (8 p/mn).

For PCs bought from PC World, Currys, or Dixons, call 0870 901 3000.

For out-of-warranty products, call 0906-470 0870 (60 p/mn).

HP Support Web Site

http://www.hp.com/cposupport/loc/

regional.html

HP Registration Web Site

To register your PC:

Click the Register with HP icon on the desktop Or

Go to: http://www.register.hp.com

Where Is My PC

Documentation?

Documentation is on your PC. Click the documentation icon on your desktop, or click Start, All Programs, and click Documentation. Documentation is also available

at http://www.hp.com/support, on the support page for your model.

NOTE: You can view your PC product number, model number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time.

Software Support

If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below:

Apple iTunes

http://www.apple.com/ie/support

http://www.apple.com/uk/support

InterVideo

http://intervideo.com

Pinnacle

http://www.pinnaclesys.com

Sonic

http://www.sonic.com

Are You Missing Components?

Check the contents of the PC box after you’ve purchased your PC. If any components are missing, you have 30 days to contact HP Support for replacement. After this period, you may be charged for these components.

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