Problem

Solution

 

 

 

The mouse doesn’t

■

If nothing happens when you move the mouse, it’s possible that the mouse is

work, even though

 

connected improperly.

everything else does.

 

PS/2 mouse only: Check that the cable connector pins are straight. Make sure the

 

 

mouse is connected to the mouse port, not to the keyboard port. To reconnect these

 

 

two cables, turn the PC off, reconnect the cables, and then turn the PC back on.

 

■

If the pointer doesn’t move on the screen when you move the mouse, clean the mouse.

 

 

For an optical mouse, wipe the light sensor lens on the bottom of the mouse with a

 

 

lint-free cloth. For a roller ball mouse:

 

 

1 Remove the mouse ball by unscrewing the bottom of the mouse.

 

 

2 Clean the mouse ball with a damp cloth (not paper).

 

 

3 Use your finger to move the rollers in the mouse ball housing, and remove lint

 

 

and dust.

 

 

4 Replace the mouse ball, and screw on the cover.

 

■

The PC might have stopped. Reset the PC by pressing and holding the PC On button

 

 

until the PC turns off (approximately five seconds). Then turn the PC back on.

The keyboard Print

■

Some programs do not recognise the Print button.

button doesn’t work.

 

 

I cannot remove a

■

You cannot remove a CD or DVD disc after you have turned off the PC. Turn on the

CD or DVD disc.

 

PC, and press the Eject button to extend the tray.

I want to remove icons

■

You can remove most desktop icons from your display by either deleting them

from the desktop.

 

or moving them to an unused icons folder. Refer to “Removing desktop icons” on

 

 

page 111.

Help

Quick Start Guide 93

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HP a210.uk, a219.uk manual Help
Page 120 Page 122

a219.uk, a210.uk specifications

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