Chapter 6

My Bluetooth device cannot find the printer.

Solution:

Make sure the HP Bluetooth wireless printer adapter is plugged into the PictBridge port on the top of the printer. The light on the adapter is on solid when the adapter is ready to receive data, and flashes when communicating with a device.

The Bluetooth device may be too far from the printer. Move the device closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

My photo did not print.

Solution: The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Printer specifications” on page 36.

Print quality is poor.

Solution: The photo you printed may be low resolution. For better results in the future, set the device to a higher resolution, if possible. Be aware that pictures taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.

The photo printed with borders.

Solution: The printing application installed on your device with Bluetooth wireless technology may not support borderless printing. Contact the vendor of the device or go to their support Web site to obtain the latest updates for the printing application.

PictBridge camera error messages

Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

The following error messages may appear on your camera image display when the camera is connected to the PictBridge port on the top of the printer. Follow the instructions to resolve the problem.

NOTE: The messages that appear on your camera image display may be worded differently than the ones shown here.

"Connected to computer." (Print Setup menu does not appear.)

Cause: The USB configuration on your digital camera may be set to the wrong mode, so that the printer cannot recognize the camera.

Solution: Disconnect your camera from the printer. Change the USB configuration in the camera menu to "Digital Camera," and then reconnect the camera to the printer.

32 Troubleshooting

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Image 34
HP A320 manual PictBridge camera error messages

A320 specifications

The HP A320 is a versatile computing solution engineered for businesses and individual users alike. It combines performance, reliability, and scalability in a compact design, making it an excellent choice for various computing needs.

At the heart of the HP A320 lies an Intel Core processor, which provides powerful performance to handle multitasking and demanding applications efficiently. With options for up to 64GB of RAM, the system can support heavy workloads and data-intensive applications, ensuring that users can work seamlessly without delays.

One of the hallmark features of the HP A320 is its storage capabilities. It supports both SSD and HDD options, allowing users to choose between high-speed storage for enhanced performance and larger capacities for data storage. The SSD option significantly boosts system responsiveness and application load times, making it ideal for users who require fast access to their data.

Connectivity is another standout aspect of the HP A320. It comes equipped with multiple USB ports, HDMI, and Ethernet, facilitating easy connection to various peripherals and networks. Wireless connectivity options like Wi-Fi and Bluetooth allow for flexible setups, enabling efficient collaboration in both office and remote environments.

In terms of design, the HP A320 offers a sleek and compact form factor that can easily fit into any workspace. Its aesthetic appeal is complemented by functional design features, which include optimal airflow for reduced system temperatures and noise levels. This ensures that the device remains quiet and cool during extended usage periods.

Security is a critical concern for businesses, and the HP A320 addresses this with advanced security features. It includes HP's security solutions, such as BIOS protection, secure erase, and TPM (Trusted Platform Module) that ensure sensitive data is kept safe from unauthorized access.

Moreover, the HP A320 is designed with sustainability in mind. It incorporates energy-efficient technologies that minimize power consumption, contributing to a lower carbon footprint while saving on energy costs.

In summary, the HP A320 stands out with its robust performance, extensive connectivity options, customizable storage solutions, stylish design, and enhanced security features, making it a top choice for anyone seeking a reliable and efficient computing experience. Whether for business use or personal tasks, the HP A320 offers a comprehensive package that meets a wide range of user needs.