Verifying component failure

Before replacing a disk drive, use the following methods to verify component failure:

CAUTION: If HP P6000 Command View does not present a status consistent with the disk status indicators, or if HP P6000 Command View or your system monitoring tool indicates multiple hardware failures, contact HP support for assistance (http://www.hp.com/support).

•Analyze all failure messages received. Error messages identify each disk drive by its rack, enclosure, bay, and UUID (World Wide Name). Record this information to assist you in identifying the correct disk before replacing it.

The following is a sample of the disk identification information:

FRU List:

 

Storage System Name:

EVA_1

Storage System World Wide ID: 5000-1FE1-0015-42A0

Disk Drive UUID: 2000-0000-871D-FE60

Drive Location ---

 

Enclosure ID:

8

Bay ID:

1

Rack Number:

0

Figure 7 SAS disk drive status indicators

1. Locate/Fault

2. Status

Table 1 Disk drive status indicator LED descriptions

LED

LED color

LED status

Description

 

 

 

 

1.

Blue

Slow

Locate drive

Locate/Fault

 

blinking (0.5

 

 

 

Hz)

 

 

 

 

 

 

Amber

Solid

Drive fault

 

 

 

 

2. Status

Green

Blinking (1

Drive is

 

 

Hz)

spinning up

 

 

 

or down and

 

 

 

is not ready

 

 

 

 

 

 

Fast blinking

Drive activity

 

 

(4 Hz)

 

 

 

 

 

 

 

Solid

Ready for

 

 

 

activity

 

 

 

 

 

NOTE: The Disk Drive UUID corresponds

• Verify the disk status using HP P6000 Command

 

to the disk Node World Wide Name

View:

 

displayed in HP P6000 Command View.

1.

In the Navigation pane, select Storage

 

 

 

 

system→Hardware→Disk enclosure→Bay.

• Observe the disk status indicators (Figure 6 (page

 

 

Use the information from the error message

3) for Fibre Channel disk drives and

 

to guide you to the correct disk.

Figure 7 (page 3) for SAS disk drives;

2.

In the Content pane, select the Disk Drive

Table 1 (page 3) describes the LEDs). If a hard

 

tab.

failure has occurred, the amber indicator will be

 

3.

Compare the disk Node World Wide Name

on solid.

 

with the error message UUID information

 

 

 

 

Figure 6 FC disk drive status indicators

 

recorded earlier to ensure you have selected

 

 

 

 

the correct disk (Figure 8 (page 3)).

Figure 8 Identifying Node World Wide Name

1. Locate/Fault

2. Status

Page 3