9HP support

HP support by phone

Additional warranty options

HP support by phone

Phone support options and availability vary by product, country/region, and language. This section contains the following topics:

Phone support period

Placing a call

After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

Product name (HP Photosmart Wireless B110 series)

Serial number (located on the back or bottom of the product)

Messages that appear when the situation occurs

Answers to these questions:

Has this situation happened before?

Can you re-create it?

Did you add any new hardware or software to your computer at about the time that this situation began?

Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

For the list of support phone numbers, visit www.hp.com/support.

HP support

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

HP support

37

Page 39
Image 39
HP B110e, B110b, B110a, B110c, B110d manual HP support by phone