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B5A04UAR#ABA manual Troubleshooting and support
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B5A04UAR#ABA
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Troubleshooting
Specification
Install
Configuring a wireless router
Connecting to a network
Disc drive problems
Using System Diagnostics
Starting Setup Utility Bios
Creating backups
Running on battery power
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13 Troubleshooting and support
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Troubleshooting
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Contacting customer support
80 Chapter 13 Troubleshooting and support
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Contents
User Guide
Product notice
Safety warning notice
Iv Safety warning notice
Table of contents
Enjoying entertainment features
Locating your security software Using passwords Vii
Using Setup Utility Bios and System Diagnostics
Input power Operating environment
Page
Starting right
Best practices
Fun things to do
Resource Contents
More HP resources
Getting to know your computer
Finding your hardware and software information
Right side
See Using HP 3D DriveGuard select models only
Left side
Computer speakers are disabled
Display
Communication and Chat CyberLink YouCam
Top
TouchPad
Lights
Buttons and speakers
Keys
Fn key
Bottom
Labels
Connecting to a network
Using the wireless button
Connecting to a wireless network
Using the wireless controls
Using HP Connection Manager
Using a Wlan
Using operating system controls
Using an Internet service provider
Setting up a Wlan
Configuring a wireless router
Protecting your Wlan
Using Bluetooth wireless devices select models only
Connecting to a Wlan
Connecting to a wired network
Connecting to a local area network LAN
Enjoying entertainment features
Multimedia Features
Enjoying entertainment features
Using the webcam
Using audio
Using video
Connecting a VGA monitor or projector
Connecting an Hdmi TV or monitor
Configuring audio settings with Hdmi TV
Managing your photo, audio, and video files
Using the keyboard and pointing devices
Using the keyboard
Using ALT GR key combinations
Using the action keys
Using the hot keys
Function Hot key Description
Using the keypad
Using the integrated numeric keypad
Using the TouchPad
Turning the TouchPad off or on
Navigating
Selecting
Using TouchPad gestures
Scrolling
Pinching/Zooming
Rotating
Managing power
Using Sleep or Hibernation
Initiating and exiting Sleep
Initiating and exiting Hibernation
Setting password protection on wakeup
Using the power meter
Selecting a power plan
Running on battery power
Removing a user-replaceable battery
Finding battery information
Conserving battery power
Identifying low battery levels
Storing a user-replaceable battery
Disposing of a user-replaceable battery
Replacing a user-replaceable battery
Running on external power
HP CoolSense
Shutting down the computer
Using a USB device
Connecting a USB device
Managing and sharing information
Connecting a powered USB device
Removing a USB device
Inserting and removing a digital storage card
Using optical drives
Inserting an optical disc
Removing an optical disc
Sharing drives on the network
Maintaining your computer
Improving performance
Handling drives
Replacing a hard drive
Page
Using HP 3D DriveGuard select models only
Using Disk Defragmenter
Using Disk Cleanup
Adding or replacing memory modules
Page
Page
Page
Updating programs and drivers
Cleaning your computer
Cleaning the display, sides, and cover
Cleaning the TouchPad and keyboard
Traveling with or shipping your computer
Securing your computer and information
Locating your security software
Using passwords
Setting Windows passwords
Using Internet security software
Setting Setup Utility Bios passwords
Using firewall software
Installing software updates
Using antivirus software
Installing Windows security updates
Securing your wireless network
Using an optional security cable lock
Backing up your software applications and information
Using Setup Utility Bios and System Diagnostics
Starting Setup Utility Bios
Updating the Bios
Determining the Bios version
Downloading a Bios update
Using System Diagnostics
Creating recovery media to recover the original system
Backing up, restoring, and recovering
Creating backups
What you need to know
Creating system restore points
Creating a system restore point
Tips for a successful backup
Backing up system and personal information
Creating a backup using Windows Backup and Restore
Recovering the original system using HP Recovery Manager
Restore and recovery
Restoring to a previous system restore point
Restoring specific files using Windows Backup and Restore
Recovering using HP Recovery partition select models only
Recovering using the recovery media
Changing the computer boot order
Specifications
Input power
Operating environment
Troubleshooting and support
Troubleshooting
Disc drive problems
Wireless connection problems
Cannot connect to a Wlan
Cannot connect to a preferred network
Current network security codes are unavailable
Cannot connect to the wireless router
Wlan connection is very weak
Audio problems
Power management problems
Network status icon is not displayed
Resolving a low battery level
Troubleshooting an AC adapter
Contacting customer support
Electrostatic Discharge
Bios
Index
Wlan