HP BladeSystem C-Class Interconnect Component Hardware Services On-site Service, Support Plus

Models: BladeSystem C-Class Interconnect Component

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QuickSpecs

HP BladeSystem c-Class Interconnect Components

Options

Step 4: Select a HP BladeSystem c-Class power enclosure and power supplies based on configuration

NOTE: For additional information on HP BladeSystem c-Class Infrastructure please visit:

http://h18004.www1.hp.com/products/blades/components/enclosures/c-class/c7000/index.html

Use c-Class sizing tool to help determine power configuration:

http://h30099.www3.hp.com/configurator/calc/Power%20Calculator%20Catalog.xls

NOTE: Power enclosures and supplies are not needed if using facility DC (-48V ± 10%).

Step 5: Select power distribution (only required with 3U power enclosures)

NOTE: For additional information on HP BladeSystem c-Class Infrastructure please visit:

http://h18004.www1.hp.com/products/blades/components/enclosures/c-class/c7000/index.html

Service and Support

NOTE: The HP Care Pack service part numbers below for ProLiant BL c-Class server

 

Offerings

blades, cover the server blade and all HP branded hardware options qualified for the

 

(HP Care Pack Services)

server, purchased at the same time or afterwards, internal to the server.

 

 

Hardware Services On-site Service

 

 

4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic

UE458E

 

4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic

UE459E

 

6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,

UE460E

 

Electronic

 

 

Support Plus 24

 

 

Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite,

UE473E

 

onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic

 

 

NOTE: HP Care Pack services for the c7000 and c3000 enclosure cover the

 

 

enclosure, power supplies and fans. HP qualified rack options are covered by these

 

 

services when installed within the same rack. HP supported c-Class enclosure devices

 

 

including pass thru, Ethernet interconnect and virtual connect modules are also

 

 

covered by the c7000 enclosure Care Pack services.

 

 

NOTE: SAN/Fabric storage blade switches Limited Warranty includes 1 year parts, 1

 

 

year labor, 1 year on-site support.

 

 

NOTE: SAN/Fabric storage blade switches for the HP c-Class BladeSystem are not

 

 

covered under the c7000 and c3000 enclosure Care Packs, SAN/Fabric storage

 

 

blade switches carry separate Care Packs. SAN/Fabric Blade Switch Care Pack service

 

 

level support should always be uplifted to match existing storage or server service

 

 

level.

 

 

Hardware Services On-site Service

 

 

Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic

UE477E

 

NOTE: Uplifts the Ethernet devices to the same level of warranty as the c-class

 

 

enclosure.

 

 

4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic

UE478E

 

4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic

UE479E

 

6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,

UE480E

 

Electronic

 

 

Installation & Start-up Services

 

 

HP BladeSystem c-Class Infrastructure Installation and Startup Service, Electronic

UE602E

 

HP BladeSystem Enhanced Network Installation and Startup Service, Electronic

UE603E

DA - 12524 Worldwide — Version 11 — July 14, 2008

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HP BladeSystem C-Class Interconnect Component manual Hardware Services On-site Service, Support Plus, Enclosure